Most employers aren’t just looking for technical skills, like the ability to translate foreign languages or fix the photocopy machine. A CareerBuilder survey found that 71 percent of HR managers place more importance on emotional intelligence—an employee’s ability to get along with people in the workplace.
Developing these interpersonal skills will make you a more valuable member of any organization you work for even if you’re the best programmer or marketing associate around:
- Emotional control. Stress is part of any job. If you can keep your temper and not fall apart when the heat is on, you’ll show that managers and co-workers can depend on you in any situation.
- Empathy. Don’t ignore other people’s feelings. Even when you disagree, or when a colleague rubs you the wrong way, do your best to understand other people’s perspectives so you can work together constructively.
- Listening skills. Keep your ears open and your mouth in check. Listening to other people shows you take them seriously and that you care about their opinions—which will help you earn a reputation for thoughtfulness and professionalism.